Frequently Asked Questions

You can book directly through our website, via phone/email, or through third-party platforms like Airbnb or Booking.com. A booking is confirmed once payment or deposit is received and a confirmation is issued.

Yes. Please provide the total number of guests when booking. Only registered guests are allowed to stay overnight.

For short-term rentals, the minimum stay is typically 3 nights. Long-term rentals usually require a minimum of 1 month.

We accept [bank transfer, credit/debit cards, mobile payments, and platform-specific payments like Airbnb, booking.com].

Valid government-issued ID or passport is required for verification purposes.

Full refund for cancellations 7+ days before check-in.

50% refund for cancellations 3–6 days before check-in.

No refund within 48 hours of check-in or for no-shows.